Privacy Policy

Last Updated: December 2024. Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Data Protection

We implement robust security measures to protect your personal information.

Transparency

We clearly explain what data we collect and how we use it.

Your Control

You have rights over your data, including access and deletion requests.

Our Commitment to Your Privacy

This Privacy Policy outlines how Rubbish Removal collects, uses, maintains, and discloses information obtained from users of the Rubbish Removal website.

Effective Date: December 2024 | Last Updated: December 2024

Who We Are

Our website address is: https://rubbish-removal.uk/

Rubbish Removal is a professional waste management company based in London, providing efficient and eco-friendly rubbish removal services across the UK.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Request a quote or service
  • Contact us via phone, email, or contact form
  • Sign up for newsletters or updates
  • Leave comments or feedback

If you attach photos on our contact form, those images are sent by email to our team so we can prepare your quote. They are not stored on the website server after the email is sent.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent
  • Referring website information

Cookies

Cookies are small data files stored on your device. We use cookies to:

  • Remember your preferences and settings
  • Improve website functionality
  • Analyze website traffic and performance
  • Provide personalized content

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our services
  • To process service requests and bookings
  • To communicate with you about your service
  • To improve our website and services
  • To send promotional materials (with your consent)
  • To comply with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party vendors who assist in our operations
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger or acquisition

If you request a password reset, your IP address will be included in the reset email.

Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Service-related data: 7 years for legal and accounting purposes
  • Contact information: Until you request deletion
  • Website analytics: 26 months

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.

Your Rights

Under data protection laws, you have rights including:

  • Right to Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request restriction of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to our processing of your data

To exercise these rights, please contact us using the details below.

Contact Information

For privacy-related questions or to exercise your rights, contact us:

Address

5 Brayford Square, Stepney Green, London E1 0SG, UK

Policy Updates

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions About Your Privacy?

If you have any questions or concerns about our Privacy Policy or how we handle your data, please don't hesitate to contact us.